Video Follow-Up · Existing Patients

Video Follow-Up with Dr. Anand

Post-op checks, second opinions, and medication questions from home — $75 flat fee, paid by Zelle, then connect by video.

Call to Book · (908) 800-7600 How It Works

Existing NJ DenTales patients only. New patients — call (908) 800-7600 for same-day scheduling.

Video visits available

If You Are an Existing Patient

  • Post-op check after implant, extraction, or root canal
  • Second opinion on a treatment plan Dr. Anand already reviewed
  • Questions about medications Dr. Anand prescribed
  • Assessment of whether you need to come in
  • Follow-up on ongoing clear aligners or restorative care
New patients — call first

If You Have Not Seen Dr. Anand Before

New Jersey requires an in-person exam before any remote dental consultation. This isn't a policy choice — it protects you from remote diagnoses of conditions that need hands-on evaluation.

If you have a dental emergency, call (908) 800-7600 any hour — the front desk can triage over the phone and arrange same-day or overnight in-person care by appointment.

How It Works

Book, Pay, Connect — In That Order

Payment first is intentional: it locks in Dr. Anand's time and lets the front desk send you the correct video link for the platform you chose.

  1. 1

    Call to schedule

    Ring (908) 800-7600. The front desk confirms you are an existing patient, agrees a time, and chooses your video platform — Doxy.me (HIPAA-compliant, no download) or WhatsApp (not HIPAA-secure; requires a written consent form).

  2. 2

    Pay the $75 fee by Zelle

    Open your banking app, choose Zelle, and either scan the QR code below or send to dentalesllc (recipient: DENTALES LLC). Put your name + appointment date in the memo so we can match your payment.

    Zelle QR code for DENTALES LLC
    Send Zelle to
    dentalesllc
    Recipient: DENTALES LLC
    Amount: $75.00
    Memo: Your name + appointment date

    Zelle transfers are typically instant and cannot be reversed once sent — please double-check the recipient name reads DENTALES LLC before confirming.

  3. 3

    Receive your video link

    Once payment lands, the front desk sends the video link by text to (201) 895-5300 or email — whichever you prefer. Doxy.me opens in your browser; WhatsApp opens in the app.

    If you chose WhatsApp, you can preview the connection using the button below once your appointment is scheduled.

  4. 4

    Meet Dr. Anand by video

    Typical follow-up runs 15–20 minutes. Have good light on the area you want to show, a charged phone, and any prescription bottles nearby. If in-person care is needed after the call, the front desk schedules the visit at no additional consultation charge.

Already paid and chose WhatsApp? Open the chat below to reach Dr. Anand at (347) 561-0070 and confirm you are ready.

Open WhatsApp Chat

WhatsApp is not HIPAA-secure. You must have signed the WhatsApp consent form the front desk sent you before using this option. If you did not sign, please use Doxy.me instead.

Common Questions

Video Follow-Up FAQ

Who can use the video follow-up service?
Video follow-up is for patients Dr. Anand has already seen in person at NJ DenTales Group, your Somerville general dentist,. New Jersey law requires a prior in-person exam before any remote dental consultation — this protects you from remote diagnoses of conditions that need hands-on evaluation. New patients can call (908) 800-7600 for emergency triage and same-day in-person scheduling.
How much does it cost and what does the fee cover?
The video follow-up fee is $75 flat, paid by Zelle to DENTALES LLC before the appointment. The fee covers Dr. Anand's time on the call regardless of the outcome. If you need to come in for hands-on care after the call, that visit is scheduled and billed separately at office rates.
What video platform will we use?
Two options, and you choose:
  • Doxy.me — HIPAA-compliant medical video platform, opens in any browser, no download or account required. Recommended.
  • WhatsApp — convenient, but not HIPAA-secure. Requires signing a written consent form acknowledging the reduced privacy protection before we connect.
Why do I pay before the appointment instead of after?
Payment first locks in Dr. Anand's time and lets the front desk send the correct video link for your chosen platform. Because Zelle transfers are irreversible, we ask you to send only after the appointment time is confirmed by phone.
What if the video call doesn't work?
If we cannot connect within 10 minutes of your appointment time, the front desk will call you at the number on file to reschedule at no additional charge or, if you prefer, refund your $75 by Zelle. Technical failure on our end is our problem, not yours.
Can Dr. Anand prescribe medication over video?
Yes, for existing patients, for conditions Dr. Anand has already examined in person. Controlled substances have additional federal and state requirements and may require an in-person visit depending on the medication. Ask on the call.
Does insurance cover the video follow-up fee?
Most PPO plans do not currently reimburse dental telehealth. The $75 flat fee is a private-pay arrangement. If your plan does reimburse, we will provide a superbill you can submit yourself. NJ Medicaid dental telehealth coverage is limited.
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